As this was the client's first time conducting foreign trade, they were unfamiliar with the export process and even more so with the operation of exporting and transporting new energy vehicles. Therefore, to ensure the client's peace of mind and a smoother service, our team conducted multiple, comprehensive, and patient explanations from a professional perspective before the transportation process began. This successfully helped the client become familiar with the entire operational procedure. Furthermore, after the client provided the necessary MSDS, UN38.3, and other documents, we promptly arranged all matters, including booking space.